Privacy Policy

Last updated: 2026-01-22

This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services. It is provided in accordance with the GDPR and other applicable laws.

1. Data Controller

Controller: THE BEST OF NATURE
Address: 9 rue Antoine Jans, L-1820 Luxembourg, Luxembourg
Privacy contact: info@masteroffaith.com

2. Data We Collect

Account data: email, login identifiers, and security-related technical identifiers.
Profile data (optional): information you choose to provide (e.g., name/pseudonym, birth data, language).
Content you provide: messages and information you share while using the service.
Payment data: purchase and subscription references. We never store full card numbers.
Technical data: logs, IP address, device/browser data, and security events.
Voice features: if you use voice, audio may be processed to generate text.

3. Why We Use Your Data (Purposes)

Provide the service: account creation, authentication, access to features.
Security: fraud prevention, abuse detection, service protection.
Billing and compliance: subscriptions, invoices, legal obligations.
Support: respond to requests and help you use the service.
Improvements: reliability and performance of the product (limited, proportional).
Marketing (if enabled): only with your consent where required.

4. Legal Bases (GDPR)

Contract: to provide the service you request.
Legitimate interests: security, fraud prevention, and product reliability.
Legal obligations: accounting and compliance where applicable.
Consent: for optional marketing and non-essential cookies (if used).

5. Data Retention

We keep personal data only for as long as necessary for the purposes described above, including legal and security needs. You can request deletion of your account and related data at any time by contacting info@masteroffaith.com. We may also delete inactive accounts and data over time to minimize storage, in accordance with applicable laws.

6. Sharing & Processors

We use trusted service providers to operate the service (hosting, infrastructure, payments, and AI processing where relevant). We do not sell your personal data.

7. International Transfers

Some providers may process data outside the EEA. Where required, we rely on appropriate safeguards (e.g., standard contractual clauses) and additional measures.

8. Security

We use reasonable technical and organizational safeguards (access controls, encryption in transit, least-privilege, monitoring) to protect data against unauthorized access, alteration, or loss.

9. Your Rights

Access, rectification, deletion.
Objection and restriction.
Portability where applicable.
Withdraw consent at any time where consent is the legal basis.

To exercise your rights, contact info@masteroffaith.com. You may also lodge a complaint with your local supervisory authority.

10. Cookies

We use essential cookies for authentication, security, and preferences. If we use analytics or marketing cookies, they will be enabled only where permitted and, when required, with your consent.

11. Changes

We may update this policy from time to time. The date at the top indicates the latest version.